Copier & Printer Repair Services

For over 40 years, businesses have depended on Technic to keep their office equipment running with professional, prompt and reliable service. We provide on-site repair and maintenance services for most printers, plotters, copiers, fax machines, and multi-function printers.

We offer same-day service with a 4-hour response time, so you can have peace of mind knowing that support is just a phone call away. Let our team of trained and experienced technicians keep your equipment running in optimal condition and avoid costly downtime.

You can look over our services below and schedule a service appointment using our service request form, or you can call us at 1-800-969-5522 (Mon-Fri, 8:00 am - 5:00 pm PST).

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The Added costs when your equipment goes down:

  • The Average IT Department Spends 15% of its time on Printing Issues. Gartner
  • An average B/W print goes from 1 cent Per Print to 18 cents when you have to outsource! Chron
  • 23% of Help Desk Calls are Printer-Related. Gartner
  • An average Color print goes from 9 cents Per Print to 57 cents when you have to outsource! Chron
  • Rerouting print jobs because equipment is down? In the US the wait time for a document at a business with a shared central printer is about 3 minutes for each employee. This comes out to 13 hours every year per employee. So even a small business with 10 employees can experience 130 hours of wasted time. Xerox
  • 64% of small businesses don’t have the adequate equipment in place. smallbiztrends

SERVICE HIGHLIGHTS

  • Nationwide Coverage Available
  • Factory-trained and Experienced Technicians
  • Same-day 4-hour Response Time
  • Multi-Manufacturer Support
  • Complete Cleaning and Full System Diagnostic
  • Industry-leading 90-day Warranty on Labor
  • Industry-leading 2-year Warranty on some Parts
  • Automated Customer Alerts from Start to Finish

Having a tough time managing multiple machines
and/or multiple locations?

Find out how we can support your entire fleet here!

We offer the convenience of on-site service with same-day service and a 4-hour response time (in most areas and if we receive your service request before 12:00 p.m. PST). Give us a call for more details and we will get your equipment up and running before you know it.

Our factory-trained technicians thoroughly inspect all components and clean your equipment in addition to performing any repairs. Service is performed with expedience and attention to detail, and your equipment is tested for full functionality before our technician leaves your site. Our technicians have common parts used for most repairs with them at all time, or we can ship required parts directly to your business from multiple warehouses. All parts have the manufacturer's full warranty, or our own 6-month warranty, and our service is backed with a 90-day warranty on labor.

We also offer on-site, preventative maintenance service. When was the last time your equipment received a thorough inspection and cleaning? Did you know that most problems can be avoided with regular cleaning and inspection? Much like a car, this is the reason most manufacturers have recommended maintenance schedules for copiers and printers. Our preventative maintenance service extends your equipment's lifetime and prevent costly downtime.

On-site service and preventative maintenance are offered on a "as-needed" basis (you are billed for time and materials), or we can work with you to set up a contract to cover all your repair and maintenance needs.

Depending on your printing needs, we offer different service agreements that include maintenance service, all parts and labor for repair services, and all printing supplies (e.g. toners). For a fixed monthly cost (which can be billed monthly, quarterly or annually), you can have complete peace of mind knowing that your equipment is well-maintained, that all repairs are covered, and that all supplies are delivered right to your business.

All service agreements include scheduled preventative maintenance visits (per manufacturers' recommendations) where our technician thoroughly cleans and inspects your equipment to keep them trouble-free and in peak operating condition. Call us today to discuss a comprehensive solution for servicing and maintaining your printing equipment.

We can install and set up your new equipment whether you bought it from us or not. Our technician will get your equipment set up and configure it to work with your printing environment.

If your business is relocating, or you need to move a machine to another location, we can help with the relocation. Our technician will properly prepare, disassemble and pack your equipment for the move, and will set up and install it at the new location.