Large Insurance Company
Companies of all sizes rely on us to regain control of their output devices. Regardless if your fleet is at one location or multiple locations across multiple states, you can count on Technic to help streamline and reduce your overall printing costs.
Their Challenges
Mixture of Printer and MFP Fleet
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248 Machines consisting of 26 Models of Obsolete and New Models
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26+ Different types of Toners to Stock
Multiple Service Providers
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6 HP Service Providers for 11 Locations
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Calls are Routed to IT Help Desk for Troubleshooting
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Average of 74.6 Service calls placed with IT per Month
Supplies Orders Handled by Purchasing Dept.
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Avg. of 126.6 orders placed with Purchasing Dept. per Month
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Estimated number of Admin labor hours: 59.7 hours/Mo
Mixture of Copier Fleet
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Half of Copier fleet are owned and half leased
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2 Different Copier Vendors for SoCal & NorCal locations
Our Solutions
Uniform Fleet
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Reduced down to 215 Machines consisting of 16 New Models
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Reduced down to 12 types of Toners
Single Point of Contact
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ONE 800 Number for ALL Locations
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Reduced Printer support to IT Dept. by over 82%
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Each location calls Technic directly for all printer/MFP/Copier needs
Automated Supplies Replenishment
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Supplies are monitored 24/7 and automatically shipped to each location
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Supplies ordering errors: ZERO %
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Admin labor hours reduced by 88.9%
Vendor Consolidation
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Consolidate 8 vendors down to 1 vendor
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Replaced entire Printer/MFP/Copier fleet with up-to-date Models
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ONE invoice for 215 Devices per Month