Our Managed IT Services typically include:

• Unlimited remote support during business hours

• 24/7 system monitoring & alerting

• Patch and update management

• Endpoint protection (EDR/MDR)

• Backup monitoring and verification

• Email security & phishing protection

• Dark web monitoring

• Compliance guidance (FINRA, SEC, GLBA, etc.)

• Vendor and software management

Services are tailored to your business size, industry, and compliance needs.

Yes.

We use predictable, per-user pricing so you can budget confidently. No surprise invoices, no hourly billing for standard support.

We specialize in professional and regulated industries, including:

• Financial services & investment firms

• Law firms & legal practices

• Accounting & CPA firms

• Healthcare & medical offices

• Construction & engineering firms

• Manufacturing & logistics companies

Our services scale from small offices to multi-location organizations.

Users can contact us via phone, email, or support portal.

Most issues are resolved remotely and quickly. On-site support is available when needed, based on your service agreement.

• Support Hours: Monday–Friday, 8:00 AM – 5:00 PM

• Response Time: Up to 4 hours for standard requests

• After-hours and emergency support options are available

Security is built into everything we do. This includes:

• Advanced endpoint detection & response

• Email security and phishing simulations

• Regular vulnerability assessments

• Dark web credential monitoring

• Monthly security reporting

• Incident response planning

Our goal is prevention first, response second.

Yes.

We regularly support clients with compliance frameworks such as FINRA, SEC, GLBA, and cyber insurance requirements. We also help develop and maintain Written Information Security Programs (WISP).

Not necessarily. We can act as:

• Your fully outsourced IT department, or

• A co-managed IT partner supporting internal staff

We adapt to what works best for your organization.

Absolutely.

We handle the onboarding and transition process to ensure minimal disruption, including documentation, system audits, and security baselining.

It starts with a consultation and environment review. From there, we design a managed IT plan that fits your business, risk profile, and growth goals.